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FREQUENTLY ASKED QUESTIONS ABOUT DELIVERIES

We deliver to home addresses, pickup locations and pickup lockers in Germany. Please fill out your location details in the checkout to see which options are available in your area. We do not ship to the overseas territories (Island Helgoland and area of Busingen).

If you would like to order something while you are abroad, change the shipping location to match your current location and provide a local delivery address.

Once your order has been placed, it is not possible to amend/add any items included in the order or change the recipient details or delivery address. However it may be possible to cancel the order, if you call our customer service team within one hour of making the purchase.

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cos store fitting room
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