Contact us

You can find out more information for your country on our delivery information and returns and refunds pages.   

Please check our store locator for up to date opening times.

We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.   

Our Customer service is provided in English.   

The quickest way to reach us is by calling us on +46 844 682 600.

We are open:  

Weekdays: 9am– 4am CET 

Weekends: 10am - 4am CET  

If you need to contact us outside of our opening hours, you can email us.   

Personal data requests 

Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line. 

Web call: For instant help, you can call us for free through your internet connection. 

CALL NOW (CTA – please refer to site) 

By clicking this button you will leave our website and start the web application of our service provider. You can close the new browser window at any time to cancel the call and return to the COS website. 

PAYMENT   

For questions regarding your payment, please contact PayPal.

DELIVERY   

For questions about your delivery, please contact customer service.   

IMPORT DUTIES AND TAX FEES   

For questions about the above, please contact your local UPS.