Contact us

We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.

If you have a question about your payment, please get in touch with Klarna.

Our customer service is provided in English.   

The quickest way to reach us is by calling us on +44 344 249 20 79.    

You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.   

We are open: 

Monday - Friday: 08:00 – 20:00 GMT 

Saturday: 09:00 – 18:00 GMT 

Sunday: 09:00 – 17:00 GMT  

If you need to contact us outside of our opening hours, you can email us. 

If you need to contact one of our stores directly, you can find all the details in our Store Locator.    

Personal data requests 

Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.