Contact us
There are a number of ways to get in touch with us –
all options are available on this page.
- CONTACT
You can find out more information on contact details for your country on our delivery, returns and refunds pages.
For opening times or to contact one of our stores directly, you can find the contact details using the store locator.
- FACEBOOK
You can also send us a message on Facebook.
- CHAT
Use the ‘Live Chat’ bubble at the bottom of the screen to speak to us.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our French & Dutch speaking team on 0800 62442.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need you contact us outside of our opening hours, you can email our French speaking team or our Dutch speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English. The quickest way to reach us is by calling us on 0177 764 43. You can also send us a message on Facebook. We are open: Monday - Friday: 09:00 – 21:00 CET Saturday: 10:00 – 19:00 CET Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English. The quickest way to reach us is by calling us on 0222 324 81. You can also send us a message on Facebook. We are open: Monday - Friday: 09:00 – 21:00 CET Saturday: 10:00 – 19:00 CET Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English. The quickest way to reach us is by calling us on 211 198 47 47. You can also send us a message on Facebook. We are open: Monday - Friday: 09:00 – 21:00 CET Saturday: 10:00 – 19:00 CET Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our German and French speaking team on 0278 673 19.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: 09:00 13:00 CET
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email our German speaking team or our French speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English. The quickest way to reach us is by calling us on +44 344 249 20 79. You can also send us a message on Facebook. We are open: Monday - Friday: 09:00 – 21:00 CET Saturday: 10:00 – 19:00 CET Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
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