You can find out more information for your country on our delivery information and returns & refunds pages.
Please check our store locator for up to date opening times.
Wir freuen uns immer, von Ihnen zu hören. Wenn Sie Fragen zu Ihrer Onlinebestellung, unseren Stores oder aktuellen Kollektionen haben, steht Ihnen unser Team gerne zur Verfügung.
Sollten Sie Fragen zu Ihrer Zahlung haben, wenden Sie sich bitte an Klarna.
Unser Kundenservice ist in deutscher Sprache verfügbar.
Am schnellsten erreichen Sie uns telefonisch unter 0800 400084.
Sie können uns auch über unseren Live Chat kontaktieren. Wenn diese Option verfügbar ist, sehen Sie eine kleine Sprechblase am unteren Rand der Seite.
Wir haben geöffnet:
Telefonisch
Montag – Freitag: 08:00 -18:00
Samstag: 09:00 -17:00
Sonntag: 09:00 -13:00
Feiertage: 09:00 -17:00
Chat
Montag – Freitag: 08:00 -19:45
Samstag: 09:00 -17:00
Sonntag: 09:00 -13:00
Feiertage: 09:00 -17:00
Unsere Kundendienstteams können Ihre Anfragen derzeit nur mit Verzögerung bearbeiten. Wir danken Ihnen für Ihre Geduld. Wir tun alles, was wir können, um Ihnen so schnell wie möglich zu antworten.
Wenn Sie uns außerhalb unserer Öffnungszeiten kontaktieren möchten, können Sie uns gerne eine E-Mail schreiben.
Sie möchten die Mitarbeitenden in einem unserer Stores direkt erreichen? Alle Details hierzu finden Sie in unserem Storefinder.
Personenbezogene Daten
Unser Kundenservice-Team kann auch Ihre Anfragen zu personenbezogenen Daten in Bezug auf Ihre in unserer Datenschutzerklärung genannten Rechte bearbeiten. Bitte kontaktiere ihn unter dataprotection@cos.com. Bitte schreibe uns auf Englisch an.
Sie können unseren Datenschutzbeauftragten erreichen unter der obigen E-Mail-Adresse. Gib im Betreff Datenschutzbeauftragter an.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +45 78775353.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +44 344 249 20 79.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 08:00 – 20:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We horen graag van je, dus als je contact wilt opnemen over je online bestelling, onze winkels of over onze huidige collecties, dan staat ons team voor je klaar.
Als je een vraag hebt over je betaling, neem dan contact op met Klarna.
Onze klantenservice is in het Nederlands.
Je kunt ook met ons chatten. Indien beschikbaar, zie je de ‘Live Chat’-ballon onder aan het scherm.
De snelste manier om ons te bereiken is door ons te bellen op 0900-0400454.
Wij zijn open:
Maandag tot Vrijdag: 08:00 – 18:00 CET
Zaterdag: 09:00 – 17:00 CET
Zondag: Gesloten
Feestdagen: 09:00 – 17:00 CET
Onze klantenservice teams ondervinden op dit moment vertraging in het beantwoorden van vragen. We danken je voor je geduld. We doen ons best om zo snel mogelijk bij je terug te komen.
Als je ons buiten openingstijden wilt bereiken kan je ons e-mailen.
Als je rechtstreeks contact wil opnemen met een van onze winkels, kun je alle details vinden in onze store locator.
Persoonlijke gegevens
Ons klantenserviceteam kan ook uw verzoeken om persoonsgegevens behandelen met betrekking tot uw rechten vermeld in ons privacy beleid. U kunt ons schrijven op bovenstaand e-mailadres. Als u contact wilt opnemen met de Coördinator voor gegevensbescherming, vermeld dan "DPO" in de onderwerp regel
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on 23966555.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 09:00 – 21:00 CET
Saturday: 10:00 – 19:00 CET
Sunday: 10:00 – 18:00 CET
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in Swedish.
The fastest way to contact us is by chatting with us during our business hours. When we are open, you will see the chat bubble at the bottom of the screen.
You can also reach us by calling +46844688811.
We are open:
Monday - Friday: 08:00 – 19:00 CET
Saturday: 09:00 – 15:00 CET
Sunday and public holidays: closed
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
The quickest way to reach us is by calling our German, French and Italian speaking team on +41 43 508 2111.
We are open:
Monday - Friday: 08:00 – 18:00 CET
Saturday: 09:00 – 17:00 CET
Sunday: Closed
Holidays: 09:00 – 17:00 CET
Our customer service teams are currently experiencing a delay in response. We thank you for your patience. We are doing everything we can to get back to you as soon as possible.
If you need to contact us outside of our opening hours, you can email our German speaking team, our French speaking team or our Italian speaking team.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our customer service is provided in English.
The quickest way to reach us is by calling us on +442076601200.
You can chat with us. When available, you will see the ‘Live Chat’ bubble at the bottom of the screen.
You can also send us a message on Facebook.
We are open:
Monday - Friday: 08:00 – 20:00 GMT
Saturday: 09:00 – 18:00 GMT
Sunday: 09:00 – 17:00 GMT
If you need to contact us outside of our opening hours, you can email us.
If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.