We look forward to hearing from you. If you have any questions about your online order, our stores or current collections, our team is here to help you. 

If you have a question about your payment, please contact Klarna. 

Our customer service is available in German, French and Italian. 

The quickest way to reach us is to call us on +41 43 508 2111.   

For opening times or to contact one of our stores directly, you can find the contact details using the store locator.

If you need you contact us outside of our opening hours, you can email our German speaking team or French speaking team or Italian speaking. If you need to contact one of our stores directly, you can find all the details in our Store Locator.   

We have a dedicated customer service team to handle requests regarding your personal data in relation to your rights as set out in our Privacy Policy. Please contact them at dataprotection@cos.com. Please write to us in English. 

You can reach our data protection officer at the above email address. Please state Data Protection Officer in the subject line.