You can find out more information for your country on our delivery information and returns & refunds pages.
Please check our store locator for up to date opening times.
We love to hear from you, so if you’d like to get in touch about your online order, our stores or current collections, our team is here and ready to help.
If you have a question about your payment, please get in touch with Klarna.
Our Customer service is provided in English.
The quickest way to reach us is by calling us on +46 844 682 600
We are open:
Weekdays: 9am– 4am CET
Weekends: 10am - 4am CET
Over the holidays we are open:
24/12: 9am – 11pm CET
25/12: CLOSED
26/12: 9am – 4am CET
31/12: 9am – 11pm CET
1/1: 11am – 3am CET
If you need to contact us outside of our opening hours, you can email us.
Personal data requests
Our customer service team can also handle your personal data requests in relation to your rights stated in our Privacy Notice. You can write to us at the above email address. If you wish to contact out Data Protection Officer, please include "DPO" as the subject line.